Privacy Policy for Etar.com

How We Collect Your Personal Data
Etar.com collects your personal data directly through various means of communication, including emails, phone calls, or face-to-face meetings during the registration process, payment processing—which may include payment history—and your interactions with us to provide you with our services.

Additionally, Etar.com may collect your personal data from referrals provided by existing customers, event organizers, or other sources. For more information on how Etar.com collects your personal data, please contact our Customer Support team.

How We Use “Cookies” and Other Tracking Technologies
We use cookies on our website to enhance your experience. By using our site, you consent to the use of these cookies. Our cookies include:

Locale Cookie: Stores your country code to personalize your browsing experience.
Search Widget Cookie: Tracks search-related functionalities to improve our site's search performance and deliver relevant results.

You can manage cookies directly through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.

Legally Processing Your Personal Data
Etar.com processes your personal data based on at least one of the following lawful bases as per applicable laws:

Purpose	Lawfulness Basis
Verify your identity and assess potential risks for illegal intentions (KYC process).	Legal obligations
Process payment transactions.	Legal obligations, Contractual obligations
Fulfill obligations arising from contracts and policies for services such as order processing, renewals, claims, or vehicle assistance.	Contractual obligations
Provide notifications and details about our services upon request.	Legitimate interests
Obtain feedback on our services.	Legitimate interests
Issue proposals and quotations.	Legitimate interests

Types of Personal Data We Process
Etar.com processes personal data based on lawful bases as per Saudi Arabia's Personal Data Protection Law, including:

Identity details
Contact information
Financial data
We may also process sensitive personal data, such as health or criminal records, to meet contractual or legal obligations.

Sharing and Transferring Data
Etar.com may share your personal data with third parties where necessary to administer our relationship with you or for legitimate interests. We may also transfer your data outside Saudi Arabia in accordance with the Personal Data Protection Law.

Security of Your Personal Data
Your personal data is processed in line with our data protection framework. Access to your data is restricted to authorized personnel to ensure its security.

Retention Period of Your Personal Data
Etar.com retains your personal data to fulfill its intended purpose and for historical archiving. After the specified retention period, your data will be securely erased, destroyed, or anonymized to prevent restoration.

Your Rights
You have the right to request Etar.com to:

Access your personal data processed by us.
Amend inaccurate or incomplete data.
Remove your data when:
- The purpose for which it was collected is no longer valid.
- Your data was unlawfully processed.
- Compliance with legal requirements mandates its removal.
- The data is inaccurate.
Block or restrict further processing of your data.
Submit a complaint if your data is used for direct marketing or decisions based on automated processing, including profiling, that may affect your rights.
Withdraw consent for specific processing activities.

Etar.com reserves the right to reject requests and will inform you within 15 days of receiving your request with an explanation. If your request is incomplete, you will be informed within 10 days to provide the required information. You may also lodge a complaint with Saudi Arabia's Personal Data Protection Authority.

For security purposes, Etar.com may request verification to confirm your identity and ensure your personal data is not disclosed to unauthorized individuals.

Update of Privacy Policy
Etar.com reserves the right to review and update this Privacy Policy. In the event of any changes, you will be informed and provided with the updated privacy notice.

Contact Us
For inquiries, please reach out to our Customer Support team. Contact details can be found on our website.